Shipping / Delivery

Shipping & Delivery — Gemstone Hub
Delivery

Shipping & Delivery

We ship your gemstones and jewelry safely across Pakistan via TCS, with express delivery available in Hyderabad.

Nationwide
Delivery across Pakistan
2–4 Days
Average delivery time
Cash on Delivery
Pay when it arrives
01

Delivery Charges

All orders are shipped via TCS, calculated by parcel weight. Delivery charges are shown clearly at checkout before you confirm your order, based on the table below:

Weight TCS Base Rate After Fuel + SST
0 – 0.5 KG Rs. 230 Rs. 300
0.51 – 1 KG Rs. 230 Rs. 380
1.01 – 2 KG Rs. 460 Rs. 600
Note: The final charge includes TCS’s base rate plus applicable fuel surcharge and Sindh Sales Tax (SST). Rates may be revised if TCS updates their pricing.
02

Delivery Timeline

Estimated delivery times from the day your order is dispatched:

  • Hyderabad (Express): 1–2 working days
  • Rest of Sindh & Punjab: 2–4 working days
  • Other provinces / remote areas: 3–6 working days

Delivery times are estimates provided by our courier partner and may vary due to weather, public holidays, or local courier coverage.

03

How Your Order Ships

1
Order ConfirmedWe confirm your order details via WhatsApp or phone call.
2
Carefully PackedEvery gemstone and jewelry piece is securely packed to prevent damage in transit.
3
Handed To TCSYour parcel is booked with TCS and a tracking number is generated.
4
Tracking SharedWe send you the tracking number via WhatsApp so you can follow your parcel.
5
Delivered To YouPay via Cash on Delivery when your parcel arrives at your doorstep.
04

Order Tracking

Once your order is dispatched, we share your TCS tracking number via WhatsApp or SMS. You can track your parcel anytime using TCS’s official tracking service.

05

Failed Delivery Attempts

If TCS is unable to deliver your parcel (customer unreachable, incorrect address, etc.), the parcel will typically be attempted again or returned to us. Please ensure your phone number and address are accurate at checkout to avoid delays.

Need Help?

Questions About Your Order?

Reach out to us for tracking updates or any shipping-related questions.