Enter Your Details
Please enter your Order ID or Courier Tracking Number to fetch the latest updates.
How to Track Your Parcel
Tracking your Gemstone Hub order is simple and keeps you updated at every step. Follow these quick steps:
Once your order is dispatched, we send you a TCS tracking number and Order ID via WhatsApp or Email.
Type your Order ID or Tracking Number in the box above and click the track button.
You will instantly see whether your parcel is in transit, out for delivery, or ready for pickup.
Common Tracking Questions
When will I get my tracking number?
Orders are usually packed and dispatched within 1 working day. As soon as your parcel is handed over to our courier partner (TCS), we share the tracking details with you.
Why is my tracking number not showing updates?
If you just received your tracking number, it might take a few hours for the courier's system to scan and update the status online. Please check back later in the evening.
What if I missed my delivery?
Don't worry! If you are unavailable, the courier usually makes a second attempt the next day. You can also contact us, and we will coordinate with the local courier branch for you.
Tracking Issues?
If your tracking shows an unusual delay or you haven't received your details, reach out to us directly and we'll trace it for you.